• Need a new Best Kite Bladder?
  • Back on the water within days!
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Customer Service

Shipping & Delivery
Our goal is to get you back on the water as soon as possible. We're also passionate kiteboarders and we know how frustrating it can be if you don't have your gear fixed right before that storm arrives! Therefore we've set ourselves some really strict goals when it comes to shipping your kite bladders or valves. Within 3 business days your order is produced, packed and picked up by Fedex or PostNL (depending on your region). Very rarely, when the wind has been howling for weeks or if by any chance there has been a production issue with the Best factory kite bladders this period can be longer. However if this would ever be the case we will always inform you as soon as we receive your order!
Privacy & Security
We care about your privacy and will only use your personal details to handle orders and to keep you informed. Sisow (payment service provider) is responsible for handling our online payments via their secured servers which ensures a safe way of making your payment. If you have any questions regarding secure ordering, please let us know as we are sure we can help out!
Returns & Replacements
All the kite bladders we produce are build to order. This means there are no actual kite bladders in stock at our facility. The reason for this is rather simple. Did you know Best Kiteboarding alone uses over 1000 different sort of bladders to fit in their kites? Because of this we have to charge a 30 percent restocking fee if you want to return your kite bladder. Any doubts about your order? Don't hesitate to contact us! Returns are allowed within 2 weeks after the order has been delivered upon written notice.

We do everything to maintain the highest quality of production possible but if you by any chance experience any problems with one of our products we would really like to know! This way we can provide appropriate service and help you to get back on the water as soon as possible!
Ordering
We have done our best to make ordering on our website childs play. If however by any chance you filled in the wrong details while ordering or our systems are letting you down, contact us so we can help out!
Payment, Pricing & Promotions
We offer several payment options to make life easy for you. We accept Paypal and Paypal Direct (creditcard) payments, DIRECTeBanking/SofortBanking, Bancontact/Mistercash, Ideal and of course the traditional Wire Transfer.
We have took great care when building this website. However with so many different products it's nearly impossible to get it all right the first time. If you see anything out of the ordinary or when you think the kite bladder you need isn't priced correctly please contact us! If a product is priced in your advantage don't worry! You'll get the best price!
Viewing Orders and updating account information
It's easy! Click the login button in the upper right corner of the screen to login. Once you have logged in using your e-mail address and your previously chosen password you can review all your orders and chance any account information necessarry.